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Team Building: Developing High-Performance Teams
YOUR PATHWAY TO SUCCESS
Office administration is the foundation of an efficient and organized workplace. Administrative professionals play a crucial role in ensuring smooth daily operations, effective communication, and structured workflow management.
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Course Duration
5 Days
Course Details
Strong teams are the foundation of every successful organization. This course focuses on developing the skills needed to build, manage, and sustain high-performance teams. Participants will explore the characteristics of effective teams, strategies for enhancing collaboration, and techniques for resolving team conflicts.
Through team-building exercises, interactive discussions, and case studies, participants will learn how to foster a culture of trust, motivation, and accountability. By the end of the course, they will be equipped with tools to maximize team performance and achieve organizational goals.
By the end of this course, participants will:
- Understand the dynamics of high-performance teams.
- Learn strategies to build trust and collaboration.
- Develop techniques for effective team communication.
- Master conflict resolution and problem-solving within teams.
- Enhance team motivation and engagement.
- Apply practical methods for team leadership and cohesion.
- Managers and team leaders responsible for team performance.
- HR professionals focused on employee engagement.
- Project managers overseeing cross-functional teams.
- Professionals looking to improve team collaboration.
Course Outline
5 days Course
The Science of High-Performance Teams
- Characteristics of successful teams.
- Team formation stages (Tuckman’s model).
- Aligning team goals with organizational objectives.
- Case Study:How Google’s Project Aristotle identified team success factors.
Enhancing Team Collaboration and Trust
- Fostering a culture of psychological safety.
- Communication techniques for teamwork.
- Overcoming challenges in remote teams.
- Case Study:How Netflix built a high-trust team culture.
Managing Team Dynamics and Conflict Resolution
- Understanding different team personalities.
- Conflict resolution frameworks.
- Managing interdepartmental collaboration.
- Case Study:Conflict resolution within Apple’s leadership team.
Motivating and Engaging Employees
- Employee engagement strategies.
- Recognizing and rewarding performance.
- Coaching and mentorship within teams.
- Case Study:How Zappos fosters employee motivation.
Measuring Team Performance and Continuous Improvement
- Setting and tracking key performance indicators (KPIs).
- Feedback mechanisms for team growth.
- Implementing continuous team development strategies.
- Case Study:High-performance teams at Amazon Web Services (AWS).
