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Effective Communication and Feedback Skills
YOUR PATHWAY TO SUCCESS
Effective communication is at the heart of leadership and organizational success. This course is designed to help professionals master essential communication skills, including active listening, verbal and non-verbal communication, conflict resolution, and giving and receiving feedback.
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Take the next step in your learning journey and enroll in our course today! Whether you’re looking to upgrade your skills, advance your career, or explore a new passion, this course is designed to help you succeed. Secure your spot now and gain instant access to expert-led lessons, practical insights, and valuable resources. Don’t miss this opportunity—register now and start learning!
Course Duration
5 Days
Course Details
Effective communication is at the heart of leadership and organizational success. This course is designed to help professionals master essential communication skills, including active listening, verbal and non-verbal communication, conflict resolution, and giving and receiving feedback. Participants will learn techniques to communicate with clarity, confidence, and impact, ensuring alignment and collaboration within teams.
Through hands-on exercises, real-world case studies, and role-playing activities, participants will enhance their ability to convey ideas persuasively, manage difficult conversations, and foster a culture of open and constructive feedback.
By the end of this course, participants will:
- Develop strong verbal and non-verbal communication skills.
- Learn active listening techniques to improve understanding.
- Master strategies for providing and receiving constructive feedback.
- Enhance their ability to handle difficult conversations.
- Improve communication in team settings and workplace interactions.
- Apply best practices to real-world business communication scenarios.
- Managers and team leaders seeking to improve communication with their teams.
- Professionals in leadership roles requiring strong interpersonal skills.
- HR professionals responsible for workplace communication strategies.
- Employees at all levels who want to enhance their communication effectiveness.
Course Outline
5 days Course
The Fundamentals of Effective Communication
- Understanding communication styles.
- Verbal vs. non-verbal communication.
- Active listening techniques.
- Barriers to effective communication and how to overcome them.
- Case Study:How poor communication led to business failures (e.g., Nokia’s decline).
Business Writing and Professional Email Etiquette
- Writing clear and concise emails.
- Structuring business reports and proposals.
- Avoiding misinterpretation in written communication.
- Case Study:How ineffective communication impacted major corporations.
Giving and Receiving Feedback
- The importance of feedback in leadership.
- Constructive vs. destructive feedback.
- Techniques for delivering feedback without conflict.
- Handling difficult conversations with confidence.
- Case Study:The impact of feedback on Google’s high-performance culture.
Public Speaking and Presentation Skills
- Overcoming fear of public speaking.
- Engaging audiences with compelling storytelling.
- Structuring effective presentations.
- Handling Q&A sessions effectively.
- Case Study:Steve Jobs’ presentation techniques.
Conflict Resolution and Persuasion Techniques
- Managing workplace disagreements.
- Persuasion and negotiation skills.
- Cultural considerations in global business communication.
- Creating a communication improvement action plan.
- Case Study:Conflict resolution strategies in leading multinational companies.
