Discover
Building AI Chatbots
YOUR PATHWAY TO SUCCESS
Chatbots are rapidly becoming a crucial tool for businesses looking to automate customer interactions, provide 24/7 support, and enhance customer engagement. This 5-day course provides a practical, hands-on introduction to building AI chatbots, empowering participants to create intelligent conversational agents that can interact with customers naturally and effectively.
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Course Duration
5 Days
Enroll By
Every Week
Course Type
Online/ London
Course Details
Chatbots are rapidly becoming a crucial tool for businesses looking to automate customer interactions, provide 24/7 support, and enhance customer engagement. This 5-day course provides a practical, hands-on introduction to building AI chatbots, empowering participants to create intelligent conversational agents that can interact with customers naturally and effectively. Participants will learn how to design chatbot conversations, utilize Natural Language Processing (NLP) techniques, and integrate chatbots with various platforms. The course emphasizes hands-on experience through real-world case studies and practical exercises, enabling participants to immediately start building and deploying their own AI chatbots.
This course empowers individuals across various departments to create and deploy their own chatbots. Participants will gain the skills and knowledge needed to design engaging conversational experiences, automate customer interactions, and improve customer satisfaction.
By the end of this course, learners will be able to:
- Design effective chatbot conversations.
- Utilize NLP techniques to build intelligent chatbots.
- Integrate chatbots with various platforms, such as websites and messaging apps.
- Test and deploy chatbots.
- Understand the ethical considerations of building and deploying chatbots.
- Developers, marketers, customer service professionals, and anyone interested in building chatbots.
- Business analysts and project managers.
- Anyone interested in learning how to create conversational AI solutions.
Course Outline
5 days Course
- Introduction to Chatbots & Conversational Design:
- What are Chatbots?: Exploring the different types of chatbots and their applications.
- Conversational Design Principles: Learning how to design engaging and effective chatbot conversations.
- Natural Language Understanding (NLU) Fundamentals: Understanding how NLU works and its role in chatbot development.
- Case Study: Designing a chatbot for a specific business use case. Interactive exercise: Brainstorming chatbot ideas and designing conversation flows.
- Chatbot Development Platforms & Tools:
- Exploring Chatbot Platforms: Overview of various chatbot development platforms and tools.
- Choosing the Right Platform: Selecting the appropriate platform based on project requirements and technical expertise.
- Case Study: Choosing a chatbot platform for a specific project. Interactive exercise: Exploring different chatbot platforms.
- Natural Language Processing (NLP) for Chatbots:
- NLP Techniques for Chatbots: Understanding how NLP is used to power chatbots, including intent recognition and entity extraction.
- Training NLP Models: Training NLP models to understand user input and respond appropriately.
- Case Study: Training an NLP model to recognize customer intents. Interactive exercise: Building a simple NLP model for a chatbot.
- Natural Language Processing (NLP) for Chatbots:
- Chatbot Integration & Testing:
- Integrating Chatbots with Platforms: Learning how to integrate chatbots with websites, messaging apps, and other platforms.
- Testing Chatbots: Testing chatbot functionality and user experience.
- Case Study: Integrating a chatbot with a website. Interactive exercise: Testing a chatbot and identifying areas for improvement.
- Chatbot Integration & Testing:
- Deployment, Monitoring & Ethical Considerations:
- Deploying Chatbots: Deploying chatbots to production environments.
- Monitoring Chatbot Performance: Tracking chatbot usage and performance metrics.
- Ethical Considerations for Chatbots: Discussing the ethical implications of building and deploying chatbots, including data privacy and bias.
- Case Study: Deploying and monitoring a chatbot in a real-world setting. Interactive exercise: Brainstorming ethical considerations for chatbot development.
- Deployment, Monitoring & Ethical Considerations:
